Our Privacy Policy
Who We Are
S R Elliott Build & Glaze Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
S R Elliott Build & Glaze Ltd registered office is at Enterprise House, The Courtyard, Old Court House Road, Wirral, Merseyside, England, CH62 and we are a company registered in England and Wales under company number 05943193 . We are registered on the Information Commissioner’s Office Register registration number ZA326946, and act as the data controller/data processor. Our designated Data Protection Appointed Person for the organisation is Rachel Oakes-Elliott who can be contacted at Unit 54 Coalbrookdale Road, Clayhill Industrial Estate, Neston, Cheshire, CH64 3UG, 0151 336 6925.
Information That We Collect
S R Elliott Build & Glaze Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from is: –
- Name
- Address/Project Address
- Telephone/Mobile Number
We collect information in the below ways: –
- Website Enquiry Form
- Via telephone
- Via email
- Face to face
How We Use Your Personal Data (Legal Basis for Processing)
S R Elliott Build & Glaze Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us sharing your information, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –
- We collect your personal data in order to provide you with an estimate/quotation and to ensure that these can be sent out to your preferred address or email.
- We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
Your Rights
You have the right to access any personal information that S R Elliott Build & Glaze Ltd processes about you and to request information about: –
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. S R Elliott Build & Glaze Ltd uses third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Ability Kitchens
We use Ability Kitchens to provide a kitchen design service and they act in the capacity of a processor. The only information we provide them with is your name, address, contact number and email address.
To request a copy of their Privacy Notice, please email contact@abilitykitchens.co.uk
Building Consents/Quadrant Building Control
We use Building Consents/Quadrant where necessary to ensure Building Regulations Approval is obtained on building projects and they act in the capacity of a processor. The only information we provide them with is your name, address, contact number and email address.
To request a copy of their Privacy Notice, please email enquiries@buildingconsents.com
To request a copy of their Privacy Notice, please email enquiries@quadrantai.co.uk
Estimators on-line.com
We use Estimators on-line to provide a building estimating service and they act in the capacity of a processor. The only information we provide them with is a copy of architectural drawings which could detail client(s) name(s) and address.
To request a copy of their Privacy Notice, please email mail@estimators-online.com
Fensa
Fensa are a government authorised Competent Person Scheme – it is a requirement to register the installation of windows/doors and they act in the capacity of a processor. The only information we provide them with is name, address and contact number/email.
To request a copy of their Privacy Notice, please email enquiries@fensa.org.uk
Huisdesign Ltd
We use Huisdesign Ltd to provide an architectural design service and they act in the capacity of a processor. The only information we provide them with is your name, address, contact number/ email address.
To request a copy of their Privacy Notice, please email info@huisdesign.co.uk
LBW Chartered Accountants
We use LBW Chartered Accountants to carry out our bookkeeping and tax returns, they act in the capacity of a processor on our behalf. The only information we provide them with is your name and address details to meet business and legal requirements.
To request a copy of their Privacy Notice, please email info@lbwaccountants.co.uk
QANW
QANW are an insurance provider – it is a requirement to provide an insurance backed guarantee following the Fensa registration of windows/doors and they act in the capacity of a processor. The only information we provide them with is name, address and email.
To request a copy of their Privacy Notice, please email info@qanw.co.uk
Daniel Evans Plastering Services/Matthew Williams
We use Daniel Evans Plastering Services/Matthew Williams to provide plastering/rendering estimating service/carry out plastering/rendering works and they act in the capacity of a processor. The only information we provide them is name, address and contact number.
To request a copy of their Privacy Notice, please email danny.evans@live.co.uk
To request a copy of their Privacy Notice, please email matthew__williams@hotmail.co.uk
J Dermott Roofing Contractors
We use J Dermott Roofing Contractors to provide a roofing estimating service/carry out roofing works and they act in the capacity of a processor. The only information we provide them is name, address and contact number.
To request a copy of their Privacy Notice, please email sue@jdermottroofing.co.uk
R Passingham Ltd/J F Plumbing & Heating Services
We use R Passingham Ltd/J F Plumbing & Heating Services to provide a heating installation/alteration estimating service/carry out heating installation/alteration works and they act in the capacity of a processor. The only information we provide them is name, address and contact number.
To request a copy of their Privacy Notice, please email info@rpassingham.co.uk
To request a copy of their Privacy Notice, please email john@jfplumbingandheating.co.uk
Thornfield Electrical Services
We use Thornfield Electrical Services to provide electrical installation/alteration estimating service/carry out electrical installation/alteration works and they act in the capacity of a processor. The only information we provide them is name, address and contact number.
To request a copy of their Privacy Notice, please email thornfieldelectrical@gmail.com
Reeves Marketing
Reeves Marketing provide website/email hosting services, please visit www.reevesmarketing.uk
The following companies we use to supply materials or provide services for building/glazing projects which may be required to be delivered direct to site/carried out direct on to site and they act in the capacity of a processor. The only information we provide them is an address, to request a copy of their Privacy Notice, please see email/website addresses below company name:-
Andy Campbell Recycling Ltd
Arctic Scaffolding
Atlas Roof Solutions
sales@atlasroofsolutions.co.uk
Beers Ltd
CED Ltd (Corfe Stone)
Cheshire Waste Skip Hire Ltd
Higson Edwards Steelstock Ltd
Huws Gray
Jewsons
Kseal Glass
Marshalls Premier Mortars & Screeds
Mountwood Windows & Doors Ltd
Peter Lea Skip Hire
peterleaskiphire@btinternet.com
Roof Maker
Travis Perkins
communications@travisperkins.co.uk
Warwick Developments Ltd
Wirral Tool Hire
Safeguarding Measures
S R Elliott Build & Glaze Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
SSL (Secure Sockets Layer), TLS (Transport Layer Security), encryption, restricted access, IT authentication, firewalls, anti-virus/malware, secure storage.
How Long We Keep Your Data
S R Elliott Build & Glaze Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Lodging A Complaint
S R Elliott Build & Glaze Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
S R Elliott Build & Glaze Ltd
F.A.O. R Oakes-Elliott
Unit 54 Coalbrookdale Road, Clayhill Industrial Estate, Neston, Cheshire, CH64 3UG
Tel. 0151 336 6925 – elliottbuildandglazeltd@live.com
Lead Supervisory Authority
The Information Commissioner’s Office
Water Lane, Wycliffe House Wilmslow – Cheshire SK9 5AF
Tel. 01625 545 745
Cookie Notice
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